Acknowledgement Within One Day
Every written enquiry receives a same-business-day or next-business-day acknowledgement from a named Pixelupixel team member. We do not use automated responses for initial enquiries.
Contact
Speak Directly with a Pixelupixel Adviser
Every enquiry is handled by a qualified member of our team — not a reception desk or a triage service.
How to Reach Us
We respond to all written enquiries within one business day.
You may reach Pixelupixel by telephone, email, or the enquiry form below. Our Thika office is open Monday to Friday, 08:30 to 17:00 (Friday 16:30). We offer an initial 60-minute conversation at no charge for prospective clients who wish to understand whether our advisory approach is appropriate for their situation. This conversation is strictly exploratory — no commitment of any kind is expected or implied. If you are an existing client and need to reach your named adviser outside of office hours, please use the direct number provided in your engagement letter.
Pixelupixel — Thika Office
Principal office and registered address.
Address
14 Commercial StreetThika 01000
Kenya
Telephone
What to Expect After You Enquire
A clear, respectful process — from first contact to engagement.
A Qualifying Conversation
A brief telephone call — typically 15 to 20 minutes — to understand the nature of your enquiry and establish whether a full initial meeting is appropriate. This protects your time and ours.
Initial 60-Minute Meeting
A substantive, no-obligation conversation with a senior Pixelupixel adviser. We discuss your current position, your protection objectives, and the scenarios you are most concerned about. No product is presented at this stage.
Written Scope Proposal
If both parties agree to proceed, we produce a written scope of work with a fixed fee — typically within five business days of the initial meeting. You review and approve it before any advisory work begins.
Begin Your Confidential Enquiry
Use the form below, or contact us directly by telephone or email. We look forward to a candid, no-obligation conversation.